Following some controversy, Ticketmaster have decided to offer fans refunds for shows that were postponed due to the coronavirus pandemic. According to Billboard, fans will have 30 days to get their money back once shows are rescheduled starting May 1. Live Nation Entertainment will also allow fans to get credit for future shows or donate their refund to charity. The following statement was issued:
“For cancelled shows, refunds will be automatically processed within 30 days, unless fans voluntarily opt into other programs. Live Nation venues will offer fans an option to receive a 150% credit for the value of their tickets to be used for a future Live Nation show. Fans will also be able to donate the proceeds of their refund to a charity to give concert tickets to health care workers, with Live Nation matching ticket donations.”
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